Light remain Sympathy 10Oz Memorial Candle

• 【Memorial Candle for A Loved One】This sympathy candle is used to honor the memory of a loved one who has passed away. On the front of the Ceramic Candle Jar, it reads “There are some who bring a light so great to the world. That even after they have gone, their light remain.” Just as the text on the front of the candle jar says, even though some people have gone, they will always remain in our hearts, warming us like candlelight.
• 【Sympathy Gifts for Loss of Loved One】 The warm words on this memorial scented candle jar will hopefully bring a touch of comfort to the grieving heart of a loved one lost. This candle can be used as a sympathy gift for a grieving friend who has lost a loved one, bringing comfort and encouragement to them, or as a candle in memory of a departed loved one, bringing light to the small world.
• 【100% Soy Wax Candles】The candle portion of this memorial candle is crafted with 100% natural soy wax and the wick is made with cotton for a clean, long-lasting burn without smoke. Scented with lavender, the candle will release a light lavender scent as it burns for peace of mind.
• 【High Quality Ceramic Candle Jar】 The jar of this candle is made of high temperature fired ceramic, the text on the jar is baked by high temperature, washable and not easy to fall off. After the candle in the ceramic jar is burned out, the empty jar left over can be used for homemade candles, which can be recycled for many times.
• 【In Memory of Loved One Gifts】A person is truly gone when they are forgotten forever, and when this tiny candle lights up, it's a testament to the fact that they are still in our hearts. This candle gift is a gift that remembers a departed loved one, a gift that brings comfort to the soul, and a gift that brings peace of mind and comfort. Light the candle and let the light remains.

Shipping policy

All orders are shipped from our warehouse facilities in China.

The transit time depends on the shipping method selected by you.

For our Standard Shipping flat rate of $6.9 and Free Shipping (49.00+ orders), Typical transit time is 9-18 business days, actual time may vary.

At the USA same time provide “Express Shipping” optional flat rate of $25, Typical transit time is 6-10 business days, actual time may vary.

U.S. Shipping Time & Rates

International Shipping Time & Rates

 ** The International shipping rate is a standard flat rate of $6.9 or free shipping $0 ($49.00+ orders).

No matter the size or weight, if you select the shipping option for $6.9 Flat rate or Free, the rates will not change. We pride ourselves on getting products out to you as quickly and easily as possible.

How Can i Track My Order?

We provide tracking numbers for all orders. It may take up to 7-10 business days after your order has shipped for your tracking information to become available online (it might take longer depending on how fast the postal services are processing shipments).

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at service@sknebula.com. Please note that returns will need to be sent to the following address: [No. 2-2, Yagao Road, Planet Cross-border, Changsha City, HN, 410205, CN] 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at service@sknebula.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at service@sknebula.com.